Privacy Policy for Thailand, unravelled.
Effective Date: 20/12/2024
At Thailand unravelled, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, use our services, or complete a Google Form provided by us.
1. Information We Collect
We collect the following types of personal information when you interact with our website, use our services, or fill out our Google Forms:
Personal Identification Information: Name, email address, and contact details you provide during consultations or on our website.
Travel Preferences: Information you share about your travel preferences, including destinations, budget, interests, and other details related to the travel itinerary we create.
Payment Information: Payment details processed through PayPal or bank transfer for the services you purchase.
When you complete a Google Form:
Your responses may include personal details such as your name, contact information, and travel preferences.
Google Forms data is securely stored in Google’s cloud environment and is subject to Google’s privacy policies and data protection practices seen here.
2. How We Use Your Information
We use the information we collect in the following ways:
To create personalised travel itineraries based on your preferences.
To respond to your inquiries, provide support, and communicate important updates regarding your travel plan.
To process payments and provide you with receipts and invoices.
To improve our services by analysing customer feedback and website usage.
3. Data Retention
We retain your personal data only for as long as necessary to provide the services you requested and as required by applicable laws. Once your itinerary has been completed, your personal data will be stored for a reasonable period, after which it will be securely deleted unless you request otherwise.
4. How We Protect Your Information
We take appropriate technical and organisational measures to protect the information you provide us. This includes using secure payment gateways for transactions and ensuring that your data is stored safely.
Data stored in Google Forms is protected by Google’s security measures, including encryption and access controls.
However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Sharing
We do not sell, rent, or share your personal data with third parties for their own marketing purposes. However, we may share your information with trusted service providers who help us deliver our services to you, such as payment processors (e.g., PayPal) and any relevant travel-related partners.
Your responses to Google Forms may be stored in Google’s cloud environment and subject to Google’s privacy policies.
We will not share your data with Google or other third parties, except as necessary to fulfil our services to you (e.g., using Google Sheets to organise your form responses).
We will only share your personal data where required by law or with your explicit consent.
6. Your Rights
As a user of our services, you have the following rights regarding your personal data:
Access: You can request access to the personal data we hold about you.
Correction: You can ask us to correct any inaccuracies in the data we hold.
Deletion: You can request the deletion of your personal data where we no longer need it or where you withdraw your consent (if applicable).
Opt-Out: You can opt out of receiving marketing communications from us at any time.
To exercise any of these rights, please contact us at thailandunravelled@gmail.com.
7. Cookies
We use cookies to enhance your experience on our website. Cookies are small text files stored on your device that help us improve website functionality, analyse website traffic, and personalise content. By continuing to use our website, you consent to the use of cookies. You can control cookie settings through your browser preferences.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we update the policy, we will post the new version on this page with an updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your data protection rights, please contact us at:
Email: thailandunravelled@gmail.com
